Appointments – 01270 376666
Cancellation Line – 01270 376888

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access To Medical Records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside...

Complaints

Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first. Where you...

Did Not Attend Policy (DNA)

Our practice is committed to providing high-quality care to all our patients. To ensure that we can offer timely appointments and services, we have implemented a Did Not Attend (DNA)...

Eagle Bridge PCN

Earnswood Medical Centre is a part of Eaglebridge Primary Care Network (PCN), which along with Millcroft Medical Centre provides care to over 46,000 patients across Crewe. Primary Care Networks are...

Home Visit

At our practice, we are committed to providing safe, efficient and appropriate home visits for patients who genuinely require them. Our process is designed to protect clinical resources and ensure...

How to Register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: registering online on the NHS...

Medication to Delay Periods

Under new prescribing guidelines, we are no long able to prescribe medication to delay periods for travel or sport.   If you would like to postpone your period, you can...

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient Feedback

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and...

Patient Involvement

New Ways to Engage with Our Patients At Earnswood Medical Centre, we are always looking for ways to strengthen how we listen to and involve our patients. Our Patient Participation...

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Practice Boundary

Please use the map below to see if you live within our practice boundary. Patients must live within the practice boundary to be eligible for registration at the practice. If...

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Recording, Filming and Social Media Use

At Earnswood Medical Centre, we are committed to providing a safe, respectful, and private environment for all patients and staff. Please follow our guidelines on recording, filming, and social media...

Research Active Practice

Our practice is a research active practice. This means we actively support and conduct different types of research with the intention of improving outcomes for patients. New treatments, technologies, care...

Sample Drop Off

If a Clinician has requested a sample from you, you are able to collect a pot/swab and the relevant paperwork from our main reception desk, located on the 1st floor...

Updating Your Details

If you change name, address or telephone number, please let our Receptionists know by calling or writing to us. If you move outside the practice area you may need to...

Using This Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Violent or Abusive Behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...

You and Your General Practice

The You and Your General Practice charter (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from...

Date published: 8th October, 2014
Date last updated: 15th November, 2014