Provide a vital role making sure every letter received from other organisations such as hospital, solicitors, etc., are scanned onto the patients records (Scanning, Summarising, Clinic arranging).
Provide an important role for patients when they attend the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the appointments with the doctors and nurses. They also perform other tasks such as issuing repeat prescriptions and dealing with prescription enquiries.