Blog Archive

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Self Certification

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

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Think Pharmacy – Minor Ailments Service

Think Pharmacy – Minor Ailments Scheme

Pharmacists play a key role in providing quality healthcare to patients.  Working in the community, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of the public.

Many pharmacies in the local area offer the ‘Think Pharmacy’ service. This service is an alternative to visiting your GP, making it easier for you and your family to get healthcare and advice on minor ailments at a time that suits you.

Your local pharmacy can offer advice and if necessary, prescribe medication to treat the following ailments under the Minor Ailments service:

Pharmacists can also offer advice on common problems such as coughs, colds, aches and pains as well as healthy eating and stopping smoking.

You can talk to your pharmacist in confidence, even about the most personal symptoms and you don’t need to make an appointment; most pharmacies now have a private consultation area where patients can discuss issues with pharmacy staff without being overheard by other members of the public.

Consultations are always free and confidential, regardless of whether the pharmacist gives you any medication.
Find your nearest pharmacy

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Test Results

You can ring any time throughout the day now for test results but please note blood results may take a week to come back and Xray/CT results can take up to 3-4 weeks. The surgery will contact you if there are any problems.

Your results cannot be given to another person due to confidentiality reasons, unless you have already requested this and it is recorded in your notes.01270 376666.

It is your responsibility to telephone for results, as we process large numbers of tests each day and are unable to telephone individual results.

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Prescription Charges

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.


NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

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Physiotherapy

If you would like to be seen by Eagle Bridge’s physiotherapists then you can fill out a self-referral form which is located on the main desk at Earnswood. This is a quicker more efficient way of being seen. All you need to do is fill out your contact details and why you need to see them, then they will contact you with an appointment if you are eligible. Therefore you do not have to be seen by your GP before.

You can attend this service without a referral

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Repeat Prescriptions

Earnswood Medical Centre is no longer accepting repeat prescription requests from pharmacies.
We ask that you now order your own medicines using one of the following options:

Order online
Register for the Patient Access System (you will need to collect a form from reception) and order your repeat prescriptions online or via an App on your mobile phone or tablet.

Post
Use the right hand side of your repeat prescription to tick the items you need and drop off or post this to the medical centre.

Repeat Prescription Answer Machine
Call our repeat prescription answer machine on 01270 376777.

Repeat Dispensing
Ask if you can take part in ‘repeat dispensing at your next routine GP appointment.

When you order your repeat prescriptions, please check what medicines you already have and only order what you need. Please tell your GP if you are no longer using any of the medicines on your repeat prescription list.

Pharmacies will still be able to collect printed prescriptions from the practice and receive electronic prescriptions, and will continue to offer convenient opening hours and delivery services for dispensed medicines.

Please allow 48 hours from ordering your repeat prescription to picking up the medication.

Occasionally the doctor may request that you book an appointment to discuss your prescription request.

All patients receiving repeat prescriptions will need to be reviewed by a doctor at least annually for monitoring and review of their medication.

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COPD Clinic

We have a COPD clinic run by our nurses for those who suffer from COPD. These clinics are available all year round to book. It is important that if you are a COPD sufferer then you must keep up with your check-ups.

You do not need a referral for this service but will need an appointment with the GP if you have not been diagnosed with COPD.

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Home Visits

Earnswood Medical Centre has all the facilities needed for examination, investigation and treatment. It is in your best interests to attend the surgery if at all possible.

Housebound patients should request visits before 10:30am. Home visit and urgent requests may be handled by a doctor or triage nurse to assess the priority of the case and decide the best course of action. This could include advice only, attending an emergency surgery or a home visit.

 

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Appointments

To book an appointment call 01270 376 666

Online Appointment Booking
We offer on-line appointment booking so you can make, check or cancel appointments 24/7, from your PC. Before you can use these services you must first register online and to register you will need a registration form issued by the Practice to you in person. If you now have your registration form, or have used the service before, simply click here.

Doctor Triage System

Each morning we have a triage system  the GP uses to establish patients problems.

  • Receptionists who answer calls in the morning  are based in a private room at the back of reception, away from the public who cannot hear anything that is being discussed.
  • Patients are put on a list, given an approximate time & the Triage Doctor will call back.
  • This system can use up to 35 appointments which is double  what a normal GP would see on a daily basis, therefore offering more appointments.

We are using the triage system to help you get what you need as efficiently as possible and to allocate our valuable and limited appointments in the best way.

Please provide us with as much information as possible to enable us to assist you effectively with your problem.

Consultation Times
We offer pre-booked appointments, AM & PM, between 8:00am and 6:00pm from Monday to Friday except Tuesdays when we open at 7.30am.
Appointments can be made by telephone or in person, between 8:00am and 6:30pm. Online appointment booking is of course available 24/7.

Consultation Times

Monday 8.00am – 6.00pm
Tuesday 7.30am – 6.00pm
Wednesday 8.00am – 6.00pm
Thursday 8.00am – 6.00pm
Friday 8.00am – 6.00pm
Saturday Open every 2nd Sat of each month
Sunday CLOSED

Cancellations

There are times when you may decide you don’t need to see the Doctor after all. Perhaps a problem has cropped up at short notice and you can’t attend. Whatever the reason, PLEASE let us know and we can offer your appointment to someone else. Ring the main surgery number, send a fax, use our 24hr Cancellation Hotline on 01270 376888.

Telephone Advice
If you need advice please telephone the surgery . A note will be made of your call and one of the nurses or doctors will ring you back, normally at the end of their surgeries.

Home Visits
The Medical Centre has all the facilities needed for examination, investigation and treatment. It is in your best interests to attend the surgery if at all possible. Housebound patients should request visits before 10:30am. Home visit and urgent requests may be handled by a doctor or triage nurse to assess the priority of the case and decide the best course of action. This could include advice only, attending an emergency surgery or a home visit.