We offer pre-booked appointments, AM & PM, between 8:00am and 6:00pm from Monday to Friday. Appointments can be made by telephone or in person, between 8:00am and 6:30pm. Online appointment booking is of course available 24/7.
There are times when you may decide you don't need to see the Doctor after
all. Perhaps a problem has cropped up at short notice and you can't attend.
Whatever the reason, PLEASE, PLEASE, PLEASE let us know and we can offer
your appointment to someone else. Ring the main surgery number, send a
fax, use our 24hr Cancellation Hotline on
If you need advice please telephone the surgery . A note will be made
of your call and one of the nurses or doctors will ring you back, normally
at the end of their surgeries.
The Medical Centre has all the facilities needed for examination, investigation
and treatment. It is in your best interests to attend the surgery if at
all possible. Housebound patients should request visits before 10:30am. Home
visit and urgent requests may be handled by a doctor or triage nurse to
assess the priority of the case and decide the best course of action.
This could include advice only, attending an emergency surgery or a home
Emergencies Outside Normal Surgery
NEW can be contacted direct on 01270 273666. Staffed by GPs and Nurses,
the NEW Service staff will either offer advice, invite you to attend the
Centre for treatment or, in exceptional circumstances, arrange for a home
PLEASE NOTE this is not a drop-in centre. It is there to deal with urgent
cases, which need immediate attention and attendance is by appointment
Outside normal hours it is very unlikely you will be seen by your own
doctor. All doctors/nurses keep accurate records of every patient seen
and details will be forwarded to your own doctor.
From 21st March 2013, if you need medical help/advice outside normal hours you can ring NHS 111.
NHS 111 is a new service when you need medical help fast but its not a 999 emergency. NHS 111 will either offer advice, invite you to attend the Centre for treatment or, in exceptional circumstances, arrange for a home visit.
Advice & Help Line: This national service offers help and advice 24hrs/day.
Ring 08 45 46 47 (local call rate) at any time, from any area. NHS Direct
is also available online on www.nhsdirect.nhs.uk