How to see your doctor or practice nurses in and out of surgery hours
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We offer on-line appointment booking so you can make, check or cancel appointments 24/7, from your PC. Before you can use these services you must first register online and to register you will need a registration form issued by the Practice to you in person. If you now have your registration form, or have used the service before, simply click on the button to the right.

Consultation Times
We offer pre-booked appointments, AM & PM, between 8:00am and 6:00pm from Monday to Friday. Appointments can be made by telephone or in person, between 8:00am and 6:30pm. Online appointment booking is of course available 24/7.

Cancellations
There are times when you may decide you don't need to see the Doctor after all. Perhaps a problem has cropped up at short notice and you can't attend. Whatever the reason, PLEASE, PLEASE, PLEASE let us know and we can offer your appointment to someone else. Ring the main surgery number, send a fax, use our 24hr Cancellation Hotline on 01270 376888.

Telephone Advice
If you need advice please telephone the surgery . A note will be made of your call and one of the nurses or doctors will ring you back, normally at the end of their surgeries.

Home Visits
The Medical Centre has all the facilities needed for examination, investigation and treatment. It is in your best interests to attend the surgery if at all possible. Housebound patients should request visits before 10:30am. Home visit and urgent requests may be handled by a doctor or triage nurse to assess the priority of the case and decide the best course of action. This could include advice only, attending an emergency surgery or a home visit.

Emergencies Outside Normal Surgery Hours
NEW can be contacted direct on 01270 273666. Staffed by GPs and Nurses, the NEW Service staff will either offer advice, invite you to attend the Centre for treatment or, in exceptional circumstances, arrange for a home visit.

PLEASE NOTE this is not a drop-in centre. It is there to deal with urgent cases, which need immediate attention and attendance is by appointment only.

Outside normal hours it is very unlikely you will be seen by your own doctor. All doctors/nurses keep accurate records of every patient seen and details will be forwarded to your own doctor.

From 21st March 2013, if you need medical help/advice outside normal hours you can ring NHS 111.
NHS 111 is a new service when you need medical help fast but its not a 999 emergency. NHS 111 will either offer advice, invite you to attend the Centre for treatment or, in exceptional circumstances, arrange for a home visit.

NHS Direct
Advice & Help Line: This national service offers help and advice 24hrs/day. Ring 08 45 46 47 (local call rate) at any time, from any area. NHS Direct is also available online on www.nhsdirect.nhs.uk